Concierge Angel Privacy Notice

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

 

We collect information about you when you register or place an order for services. Information is collected for the administration and statistical analysis of the website. The lawful basis for processing this information is Article 6 of the GDPR – “processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.”

We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

 

How long will we keep your data?

We will keep your data for as long as you are using our services i.e. registered on the website to publicise your business

How will we use the information about you?

 

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. Concierge Angel will not share your information with other companies for marketing purposes

 

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

 

Marketing

 

If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. Please note that you will still receive important emails relating to changes to our Terms and Conditions.

 

If you no longer wish to be contacted for marketing purposes, please delete your account or email gdpr@conciergeangel.com

 

Access to your information and correction of your data

 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us (see section ‘How to Contact Us’)

 

We may make a small charge for this service. We want to make sure that your personal information is

accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Alternatively, you may correct or remove this information yourself from your account.

 

 

Cookies

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

 

For further information, visit www.aboutcookies.org or www.allaboutcookies.org.

 

Other websites

 

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

Third Parties

 

Concierge Angel uses third parties for its IT infrastructure, communications, statistical analysis, and payments processing which have all adhered to GDPR regulations:

Mail Chimp

Google Analytics

Paypal

Social Media

 

Security

 

We take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include: Use of SSL encryption for sensitive data Hardware stored in secured data centres behind firewalls All access to information restricted by password and/or secure key Restrictions to what information can be accessed via any location

 

Changes to our Privacy Policy

 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23/05/18

 

The Data Controller for Concierge Angel

Concierge Angel is the Data Controller for personally identifiable information under the General Data Protection Regulation (GDPR).

How to Contact Us

 

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email: gdpr@conciergeangel.com

Write to: Kemp House, 152-160 City Road, London, EC1V 2NX